American Chemical – Return Material Policy
We want all of our customers to be completely satisfied with the quality of our products. If you have a
problem with an order, call our toll-free Support Center.
- Defective merchandise may be returned within 30 days of receipt for replacement or refund, at our discretion.
- Other returns may be subject to a 15% restocking fee.
- Shipping charges are not refundable.
- Unless defective, products which have been opened or used may not be returned.
- Call our toll‐free support center at 1‐800‐245‐8348 to obtain a “Return Authorization” and Instructions before sending items to us.
- We will not accept merchandise sent to us without a return authorization.